Role Summary:

Supports dispatch documentation, coordination, and customer service at the point of goods collection or shipment.

Key Responsibilities:

• Prepare delivery notes and invoices.
• Coordinate courier and customer collections.
• Communicate delays and resolve dispatch issues.
• Support packing and checking where needed.
• Maintain the dispatch register and records.

Essential Requirements:

• Admin and document handling skills.
• Communication with logistics and customers.
• Attention to detail.

Beneficial Requirements:

• Dispatch or warehouse system knowledge.
• Product familiarity for checking.

Work Environment & Compensation:

• Location: Regional Office.
• Travel Requirements: None.
• Working Hours: Early start and customer peak periods.
• Compensation Range: In line with relevant industry benchmarks for Paterson grade.