Role Summary:

Manages warehouse, logistics, and customer support operations at the branch level to ensure service excellence and stock accuracy.

Key Responsibilities:

• Supervise dispatch, receiving, stock control, and driver teams.
• Oversee branch stocktake and inventory accuracy.
• Monitor logistics performance and on-time delivery.
• Manage support staff and the customer collection area.
• Ensure safety, housekeeping, and operational efficiency.

Essential Requirements:

• 5+ years in logistics or operations management.
• Strong organisational and staff supervision skills.
• Knowledge of stock systems and basic financial controls.

Beneficial Requirements:

• Distribution centre or warehouse systems experience.
• Forklift or stock movement exposure.

Work Environment & Compensation:

• Location: Regional Office.
• Travel Requirements: Minimal.
• Working Hours: Standard with operational coverage.
• Compensation Range: In line with relevant industry benchmarks for Paterson grade.

Organisational Context:

At EM, we are driven by the purpose of “Making connections, powering tomorrow.” We power our customers’ worlds by integrating quality products into innovative solutions, supported by people who are passionate about service.

• Vision: Advance the lives of every person in Southern Africa sustainably through electrification and automation.
  
• Mission: Connect with customers by deeply understanding their evolving needs; promote brands and solutions to solve tomorrow’s problems today; and partner across the value chain in a sustainable, easy-to-do-business way.
  

Values:

• Open – We communicate honestly and transparently, listening deeply to differing views.
  
• Loyal – We serve our customers, colleagues, and manufacturers with integrity and dedication.
  
• Brave – We go beyond comfort zones, taking on new challenges with courage and vision.