Role Summary:

Manages defined territory performance by maintaining customer relationships, promoting product sales, and providing responsive support.

Key Responsibilities:

• Maintain existing customer base and develop new leads.

• Provide pre-sales and after-sales service.

• Conduct field visits to promote product solutions to end users and consultants.

• Generate opportunities from field visits.

• Meet sales targets and manage call cycles.

• Report competitor and market activity.

Essential Requirements:

• 5+ years in technical or field sales.

• Strong interpersonal and customer service orientation.

• Valid driver’s licence and willingness to travel.

Beneficial Requirements:

• Electrical or automation product knowledge.

• CRM experience.

Work Environment & Compensation:

• Location: Regional Office.

• Travel Requirements: Daily field travel within region, extensive regional travel 75%.

• Working Hours: Field-based with office admin and collaboration with engineering, marketing, and supply chain teams.

• Compensation Range: In line with relevant industry benchmarks for Paterson grade.

Organisational Context:

At EM, we are driven by the purpose of “Making connections, powering tomorrow”. We power our customers’ worlds by integrating quality products into innovative solutions, supported by people who are passionate about service.

Vision: Advance the lives of every person in Southern Africa sustainably through electrification and automation.

Mission: Connect with customers by deeply understanding their evolving needs; promote brands and solutions to solve tomorrow’s problems today; and partner across the value chain in a sustainable, easy-to-do-business way.

Values:

Open – We communicate honestly and transparently, listening deeply to differing views.

Loyal – We serve our customers, colleagues, and manufacturers with integrity and dedication.

Brave – We go beyond comfort zones, taking on new challenges with courage and vision.