Applications Engineer
Role Summary:
Translates complex customer requirements into functional technical solutions. This role bridges the gap between raw concepts and commercial reality by generating precise electrical drawings, Bill of Materials (BOM), and high-value proposals that empower channel partners and direct end-users to implement systems.
Key Responsibilities:
Interpret customer RFQs/requirements to design integrated electrical and automation solutions.
Develop comprehensive Electrical Drawings and accurate Bill of Materials.
Prepare technical-commercial proposals including pricing, lead times, and scope of work.
Provide technical "pre-sales" support to channel partners to facilitate market growth.
Collaborate with Product Design and Support teams to ensure solution feasibility and alignment with standards.
Essential Requirements:
Technical qualification in Electrical Engineering or Mechatronics.
Proven experience in electrical design and producing technical documentation/BOMs.
Proficiency in CAD software and advanced Excel for costing.
Strong commercial acumen and understanding of industrial sales cycles.
Beneficial Requirements:
Experience working with Channel Partners or System Integrators.
In-depth knowledge of automation and switchgear product ranges.
Ability to present technical solutions to non-technical stakeholders.
Work Environment & Compensation:
Location: Office-based with occasional site visits for requirement scoping.
Travel: Minimal to moderate (up to 25%) for client consultations.
Hours: Standard business hours.
Compensation: In line with relevant industry benchmarks for Paterson grade.
Organisational Context:
At EM, we are driven by the purpose of “Making connections, powering tomorrow”. We power our customers’ worlds by integrating quality products into innovative solutions, supported by people who are passionate about service.
Vision: Advance the lives of every person in Southern Africa sustainably through electrification and automation.
Mission: Connect with customers by deeply understanding their evolving needs; promote brands and solutions to solve tomorrow’s problems today; and partner across the value chain in a sustainable, easy-to-do-business way.
Values:
Open – We communicate honestly and transparently, listening deeply to differing views.
Loyal – We serve our customers, colleagues, and manufacturers with integrity and dedication.
Brave – We go beyond comfort zones, taking on new challenges with courage and vision.
- Department
- Engineering Services
- Locations
- EM Support Office
About EM
EM is a specialist provider of electrical switchgear and solutions for automation and energy management.
We remain totally committed to our founding principle of supplying Africa with world-leading, high-quality products, brought to you by people passionate about service.